Senior IT Project Officer

The Register of Damage for Ukraine, established in May 2023 through an Enlarged Partial Agreement of the Council of Europe, is based in The Hague, Netherlands, with an office in Kyiv, Ukraine. It serves as a documentary record of claims and evidence on damage, loss or injury caused by the Russian Federation’s internationally wrongful acts in or against Ukraine. The Register receives claims from individuals, businesses and state and municipal entities in Ukraine regarding damage, loss or injury that they have suffered because of the Russian aggression in Ukraine.

The team you will be part of, the Information Technology Section, manages the Register's systems and data. It implements innovative and cost-effective digital solutions to enhance the efficiency and productivity of the Register through user focused, data-driven, and streamlined business processes and platforms. It is also responsible for data management and information security.

As a Senior IT Project Officer, you will:

• lead and oversee the RCMS project, from planning, resource allocation, and development to deployment, integration, and future enhancements, ensuring timely and effective delivery across each project milestone;
• lead and facilitate collaboration within the project team, ensuring that each member contributes effectively to project goals while fostering a culture of accountability and alignment;
• manage project tasks, track progress, and document developments, adapting project plans to reflect evolving requirements and priorities through the use of Agile frameworks and tools (such as Jira and Confluence);
• act as the principal point of contact for all project-related activities, coordinating closely with internal teams, external vendors, and partners to ensure project objectives, timelines, and quality standards are fully aligned and clearly communicated;
• engage closely with executive sponsors, stakeholders, and donors to convey program goals, objectives, and key outcomes; facilitate discussions to align expectations and foster a shared vision of success; and provide consolidated reporting on scope, schedule, risk, quality, and operational performance, including remediation plans and change-request progress;
• provide guidance on Agile project management and DevOps methodologies, embedding best practices for continuous integration, automated testing, and security, while ensuring project activities adhere to industry standards;
• monitor and evaluate project milestones on an ongoing basis, producing detailed progress reports and conducting regular reviews to confirm alignment with agreed deliverables;
• proactively identify and mitigate project risks, implementing solutions and coordinating with stakeholders to address challenges swiftly and maintain project momentum;
• oversee and optimise resource allocation for the project, working with development teams to identify and resolve blockers, and ensuring the efficient use of project resources to meet delivery timelines.
• oversee formal change-request (CR) management for implemented modules, including intake, impact assessment, prioritisation, scheduling, testing, and release tracking, ensuring structured and transparent delivery of system enhancements;
• lead high-cadence delivery ceremonies with vendors and Ukrainian teams (daily/weekly) to surface and resolve blockers early, align priorities across stakeholders, and safeguard progress on critical project paths.

You must:

• hold a completed full course of general secondary education and hold relevant professional qualifications for the role. A University degree in Information Technology, Computer Science, or Project Management would be an advantage;
• have a minimum of five years of relevant professional experience in an IT environment, with a proven track record of managing complex software development projects involving multiple stakeholders and phased rollouts;
• have a very good level of English (one of the two official languages of the Council of Europe); knowledge of French, the other official language, would be an advantage;
• be a citizen of the host country or one of the 46 member States of the Council of Europe and fulfil the conditions for appointment to the civil service of that state;
• be currently present in the Netherlands;
• have discharged any obligation concerning national service (military, civil or comparable);
• not be the parent, child, stepchild or grandchild of a serving staff member of the Council of Europe;
• be under the age of 65 years.

Your application must demonstrate to what extent you have the competencies listed below. To help you doing so, feel free to consult our competency framework.

• Operational - Planning and work organisation
• Operational - Analysis and problem solving
• Interpersonal - Teamwork and co-operation
• Interpersonal - Relationship building

• Professional and technical expertise:

• demonstrated proficiency in Agile methodologies;
• familiarity with NoSQL database concepts (e.g., MongoDB), including compliance requirements and security practices;
• familiarity with Azure cloud services and API-driven application integration.

• Operational - Results orientation
• Interpersonal - Initiative

• Professional and technical expertise:

• professional certifications in Agile (e.g., Scrum Master, PMI-ACP) or DevOps (e.g., Azure DevOps Engineer Expert);
• knowledge of the Ukrainian language and context; 
• experience in international project management.

This job vacancy is for a local external recruitment based on temporary contracts. Employment is limited to 31 December of the current year and may be extended. You can consult the conditions of employment (salaries, allowances, pension scheme, social insurance etc.) on the webpage What we offer.

For more information on how we recruit, you can consult the page Our recruitment process. This recruitment is carried out in accordance with Rule No. 1234 laying down the conditions of recruitment and employment of locally recruited staff members working in Council of Europe Duty Stations located outside of France. The deadline for applications is indicated in the General information section of this vacancy notice (see above) and is fixed at 23:59:59 (CET/CEST). When applying, make sure your motivation shows how your competencies make your profile the best for the role.

As an equal opportunity employer, the Council of Europe welcomes applications from all suitably qualified people, irrespective of sex, gender, sexual orientation, ethnic or social origin, disability, religion or belief. Under its equal opportunity policy, the Council of Europe is aiming to achieve gender parity in staff employed in each category and grade. At the time of appointment, preference between suitable people shall be given to the person of the gender which is under-represented in the relevant grades within the category to which the vacancy belongs.

Applicants with specific needs are encouraged to request reasonable accommodations at any stage during the recruitment process. Please contact us at talents@coe.int, we will ensure that your request is handled.

The information published on the CoE’s careers website regarding working conditions is correct at the time of publication of the vacancy notice. Any changes to these conditions during the recruitment process will be updated on our Portal and will apply at the time of the job offer. Our career's website is not intended to be exhaustive and may not address all questions you would have. Should you have remaining questions, please contact us at talents@coe.int.