Web Conferencing Technician

The role of the Interpretation, Travel, Events and Multimedia Service is to support the Organisation's operational activities through the provision of a one-stop shop for all services relating to the organisation of all types of events involving participants. The team you will be part of provides audiovisual services for social, socio-cultural and ceremonial events at the Headquarters, assists organisers with electronic voting for events and produces, in partnership with the communication units of the operational departments, the Organisation's audiovisual productions.

As a Web Conferencing Technician, you will:

• depending on the nature of the event, ensuring interoperability between conference and simultaneous interpretation systems in conference rooms and web conferencing platforms;
• supporting remote users and those on site (active participants and/or interpreters) in configuring and setting up their digital platforms for meetings;
• ensuring that meetings and conferences to which you have been assigned by the Multimedia planning unit run smoothly for remote users and those on site;
• working closely with the other members of the team and external service providers to ensure event planning time frames are adhered to;
• keeping abreast of developments in audiovisual collaboration and multimedia tools (technology watch).

You will also carry out the following specific activities:

• configuring meeting platforms compatible with conference and meeting rooms, such as Microsoft Teams, ZOOM and, more specifically, the KUDO remote interpretation platform, and being reponsible for operating them;
• working with other Council of Europe secretariat members to assign user permissions for participating, voting and uploading documents;
• being responsible for running and maintaining all audiovisual, conference and simultaneous interpretation facilities at headquarters;
• being responsible for running the DANTE network for exporting audio conference recordings;
• displaying media at events;
• carrying out basic administrative tasks such as writing reports on operations or making additions to databases.

You will be required to work outside office hours, at weekends and on public holidays.

• Operational - Results orientation
• Operational - Concern for quality
• Interpersonal - Service orientation
• Interpersonal - Teamwork and co-operation
• Interpersonal - Relationship building

• Professional and technical expertise:

• certifications: DCNG, TAIDEN, KUDO, DANTE level 2;
• sound computer skills in standard office applications (word processing, spreadsheets, databases, presentation software, Outlook);
• very good knowledge of work in the audiovisual and conference sectors;
• good ability to handle urgent matters and to deal with pressure and stress.

• Operational - Creativity and innovation
• Interpersonal - Communication
• Interpersonal - Initiative

• Professional and technical expertise:

• understanding of the interpreting profession;
• availability to work outside regular working hours if necessary (mornings, evenings and/or weekends).

This job vacancy is for an international external recruitment. You can consult the conditions of employment (salaries, allowances, pension scheme, social insurance, etc.) on the webpage What we offer. 

For more information on how we recruit, you can consult the page Our recruitment process. This recruitment is carried out in accordance with Article 490 of the Council of Europe Staff Rules. The deadline for applications is indicated in the General information section of this vacancy notice (see above) and is fixed at 23:59:59 Central European Time (CET). When applying, make sure your motivation shows how your competencies make your profile the best for the role.

As an equal opportunity employer, the Council of Europe welcomes applications from all suitably qualified people, irrespective of sex, gender, sexual orientation, ethnic or social origin, disability, religion or belief. Under its equal opportunity policy, the Council of Europe is aiming to achieve gender parity in staff employed in each category and grade. At the time of appointment, preference between suitable people shall be given to the person of the gender which is under-represented in the relevant grades within the category to which the vacancy belongs.

Applicants with specific needs are encouraged to request reasonable accommodations at any stage during the recruitment process. Please contact us at [email protected], we will ensure that your request is handled.

The information published on the CoE’s careers website regarding working conditions is correct at the time of publication of the vacancy notice. Any changes to these conditions during the recruitment process will be updated on our Portal and will apply at the time of the job offer. Our career's website is not intended to be exhaustive and may not address all questions you would have. Should you have remaining questions, please contact us at [email protected].